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Knowledgeable about the area and helped guide through the detailed ins and outs of buying around here. Pretty quick to respond despite sometimes messaging in odd hours, and is good at answering both simple and complex questions. Her team also goes the extra mile; Tim has been a great help with the transition and is just as, if not more accommodating and responsive.

Brian H.
2/07/2022

Ellen and KC are awesome and I'm glad that we choose them as our agents.

We were living in another state and had planned to move to the Seattle area. It was honestly a great challenge on top of the crazy housing market amid Covid. In the beginning, I had a lot of concerns since we lived so far away that it was impossible to tour the house, and at some points I almost gave up and thought we would probably need to rent an apartment first after we got to Seattle. We had multiple conversations with Ellen. She addressed our concerns with tremendous patience. When we flew to Seattle for house hunting, we met her teammate, KC. KC is incredible and very professional too. She knows the market like her backyard. After 3-4 tours of the houses, we found that KC was very true to us and her comments were trustful. Even though we didn't find anything we liked in that trip, we knew we can trust her. Soon after we went back home, Ellen found us a nice home, and KC virtually toured the house for us. And a month later, we are officially homeowner now!!! This journey of house hunting is not easy, but I'm glad to have Ellen and KC on our side to help us through.

Highly recommended without any preservation!!!!

Nodot C.
5/12/2021

We just purchased a house in Kirkland with the help from Ellen and her team. We started looking for a house in early Jan. and was in close touch with Ellen on daily basis. Initial discussions with her quickly helped us narrow down the locations with trade-offs in mind, which allowed us to make quick decisions when a property became available. She kept hands-on for every offer we made and provided useful analysis on different strategies. The pressure of buying a house was immense; their timely responses always gave us peace of mind knowing we could count on Ellen and her team.

Looking back, we are really grateful for the professional advices she had provided from scouting properties to closing the deal. We're very lucky to have her as our agent to successfully purchase a house when the market was very hot. Highly recommend!

Tony W.
3/07/2021

Ellen and her team are very professional in helping us to find our desired home. House market in the great Seattle area is very competitive. So, you've got to find someone who not only is familiar with this market's latest status but always stays approachable. Ellen and her team are very patient with customers and react promptly with any change. Aside from assisting you in house-hunting, she did research thoroughly and shared info transparently without pushing you to deal. Her team offers all-round advice and details through the whole process from pre-approval application to deal closing. My wife and I are very satisfied with the experience she brought to our first home purchase.

Wei-Chen C.
5/05/2019

Love Ellen and her team. It was the most hassle free experience I ever had. She made selling house so easy and stress free. Her recommendations were spot on I sold my house 20% over asking price

Annie K.
5/16/2022

My husband and I are so happy to choose Ellen and KC as our agent. We are the first time buyers and we are not so familiar with neighborhood. They are so knowledgeable and kind to answer all our questions. We got our ideal home at the first try and the closing process was smooth. It was a great experience to work with them. Really appreciate Ellen and KC! We sincerely recommend Ellen and KC to everyone who wants to buy their sweet home. :)

ChunChin W.
12/10/2020

We had a wonderful house-hunting experience thanks to Ellen. 100% professional and 100% thoughtful. You really can't ask for more. Especially if you're a Taiwanese, you'll feel extremely secure and warm about the services provided by Ellen. Highly recommended.

JT W.
7/18/2020

Ellen and KC are great agents to work with, they are very proactive and friendly. I wasn't familiar with the process and they helped me taken care everything and very responsive if you have any questions. Highly recommended !

Joey C.
6/05/2021

My family just moved to Seattle area and we were looking for a place to live in in a relatively short amount of time(in a month). When first looking, a homebuilder, who shall remain nameless(it starts with an L), almost tricked us to buy a house that was not complete and had many problems. Then my dad thought of Ellen whom he only contacted once to ask questions about housing on Facebook. Despite the fact that she didn't know us at all (we're not her clients at that time nor we have met her), Ellen was graciously and kindly answered all the questions we had. She gave us some great advice and we ended up not buying that problematic house. After that, Ellen and her team helped us search the house and negotiated on the price. She didn't mind throwing in a lowball offer when she saw the opportunity and eventually we got the house at a fairly good price which is wonderful. Ellen always responds super fast and she always patiently and kindly answers all the questions we had! SHE'S THE BEST! Everyone thought it was impossible to buy a house in a month but we did it and that's all thanks to Ellen. Because of her, we are able to buy our first house in Seattle and we couldn't be happier with this house! I genuinely recommend Ellen to whoever looking for a house to buy or sell! She's your top choice!! (I couldn't say this enough!!!)

Molly L.
5/07/2019